Resources

This page has many resources that are updated regularly.  Please let us know at asmc@ashridge.org.uk, if one of the links below does not work

Just found a site that provides on line templates for Operating Model Canvas https://www.edrawsoft.com/operating-model-templates.php

1. Articles by Andrew Campbell
   
   • The Enhanced Business Model Canvas – by Andrew Campbell (on this site)
   • The Enhanced Business Model Canvas – by Andrew Campbell – originally posted as an Ashridge blog expanding on the idea
   • What is an operating model – by Andrew Campbell – Operational Excellence Society
   • Operating models: What are they? – by Andrew Campbell – LinkedIn – with interesting comments made by readers
   • What is good operating model design? – by Andrew Campbell – LinkedIn
   • Ten design commandments for great business design – by Mark Lancelott – LinkedIn
   • Converting strategy into operational design – by Andrew Campbell – Stratex Hub
   • Two tools that help link processes with strategy – by Andrew Campbell – BPMInstitue.org
   • Seeing the bigger picture: where operations meets strategy – by Andrew Campbell – Operational Excellence Society
2. Videos by Andrew Campbell
   
   • Operating Model Canvas – focuses on the Canvas
   • Target Operating Model –  links Operating Model Canvas with Business Model Canvas
   • Operating Model: Six tools – describes six of the most powerful tools for operating model work
   • Operating Model: When do you need one – describes six situations when an operating model will help
   • Operating Model – six tips for designing good operating models
   • Decision Grid – describes the RAPID tool
   • Organization Design – six tips to help you design well
   • Relationship Mapping – tool for examining stakeholder relationships inside and outside the organization
   • Tribes at work – people are influenced by identity and belonging
   • Collaboration – a formula for successful collaboration at work
3. Powerpoint slides from the Designing Operating Models course
   
   • Introduction to operating models: Session 2 AC01 – COMBINED – What is an operating model Dec 2016
   • From strategy to operating model to organization design:  Strategy to Operating Model to Organisation Design
   • Value chain maps: Session 4 AC02 OUT OF WORKBOOK Value Chain Maps March 2017
   • Organization models: Session 6 AC04 OUT OF WORKBOOK Organisation Models Jan 2016
   • High-level IT blueprint: Session 14-ML05b-COMBINED High-level IT Blueprint MAR17 
4. Further reading – by Andrew Campbell
   • Operating model canvas – blog collection
   • Value chain mapping – blog collection
   • Stakeholder maps – blog collection
   • Organisation charts as organization models – article
   • High-level IT blueprint – blog
   • Locations footprint – blog
   • Management system – blog collection
5. Further reading from the big consultancies
   
   • McKinsey – An operating model for agile development
   • McKinsey – The next generation operating model for a digital world
   • McKinsey – Making a two speed IT operating model work
   • McKinsey – The management approach required for digital transformation
   • McKinsey – Putting customer experience at the heart of the operating model
   • BCG – Business Model Innovation
   • BCG – A CEOs guide to digital transformation
   • BCG – Delivering and sustaining breakthrough performance
   • Bain – Winning operating models that convert strategy to results
   • Bain – Design principles for a robust operating model
   • Bain – New bank strategies require new operating models
   • EY – Operating models: delivering on strategy and optimizing processes
   • Deloitte – Target Operating Model
   • Accenture – An operating model for HR
6. Further reading – by other authors including many of the classics
   • Amit, R, Zott, C (2012) Creating Value Through Business Model Innovation, MIT Sloan Management Review, Spring 2012.
   • Bodine, P. A, and Hilty J. (2009) Business Architecture: An Emerging Profession, Business Architects Association Institute, April, 2009. http://www.businessarchitectsassociation.org/resources/Documents/Business_Architecture-An_Emerging_Profession_Edition_4-28-09.pdf
   • Brown, D & Bahrs, P. (2009) Enterprise Architecture for Systems Engineers, http://www.ibm.com/developerworks/rational/library/edge/09/jun09/enterprisearchitecture/
   • Collis, D J & Rukstad, MG (2008), Can You Say What Your Strategy Is?, Harvard Business Review, http://www.pathmos1762.nl/wp-content/uploads/2010/10/CanYouSayWhatYourStrategyIs.pdf
   • Cutter (2008), 10 Key Skills Architects Must Have To Deliver Value, Enterprise Architecture http://www.cutter.com/content-and-analysis/resource-centers/enterprise-architecture/sample-our-research/ear0810/ear0810.pdf
   • Forrester (2010) The Anatomy Of A Capability Map, http://www.scribd.com/doc/75386677/Anatomy-of-Capability-Map
   • Forrester (2011), http://blogs.forrester.com/john_r_rymer/11-08-04-the_business_architect_cometh
   • Galbraith (1971), Matrix organization designs: How to combine functional and project forms, Business Horizons (February 1971).
   • http://www.jaygalbraith.com/component/rsfiles/download?path=whitepapers%252Fgalbraithmatrix1971.pdf
   • Goold, M & Campbell, A (2002) Do You Have a Well-Designed Organization?, Harvard Business Review.C.A. & S. Ghoshal (1987), Managing Across Borders: New Strategic Requirements, MIT Sloan Management ReviewHammer, M. (1990), Reengineering work: Don’t automate, obliterate, Harvard Business Review.
   • Kaplan & Norton, Balanced Scorecard, Harvard Business Review, Jan/Feb 1992 – reprinted 2005
   • Kaplan, Norton & Barrows (2008), Developing the Strategy: Vision, Value and Gap Analysis, http://www.exed.hbs.edu/assets/Documents/developing-strategy.pdf
   • Kavadias, S, Ladas, K, Loch, C (2016), The Transformative Business Model, Harvard Business Review, October 2016.
   • Kesler G and Kates A (2010), Designing Strategic Organizations: The New Work of Executives and HR, People & Strategy, http://www.ihrim.org/Pubonline/Wire/Jan11/StrategicOrgs.pdf
   • Lewis M, Young B, Mathiassen L, Rai A and Welke R (2007), Business process innovation based on stakeholder perceptions, Information Knowledge Systems Management (2007), http://www.business.unr.edu/faculty/kuechler/788/softsysBPinnovation.pdf
   • Manwani, S (2002) Global IT architecture: who calls the tune?, Journal of Global IT Management.
   • MIT Centre for Digital Business & CapGemini Consulting (2013), Digital Transformation: A roadmap for billion-dollar organizations.
   • Osterwalder, A, Pigneur, Y, Smith, A (2010), Business Model Generation, Wiley.
   • Osterwalder, A, Pigneur, Y, Bernarda, G., Smith, A(2015) Value Proposition Design: How to Create Products and Services Customers Want, Wiley
   • Ovans, A (2015), What Is a Business Model, Harvard Business Review, Jan 2015.
   • Prahalad C.K & Doz, Y (1987), The Multinational Mission: Balancing Local Demands and Global Vision
   • Reijers H A., Mansar, S L, Rosemann M (2008), From the Editors: Introduction and a Compass for Business Process Design, Information Systems Management, Fall 2008.
   • Rosenblatt, G (2013), The Stakeholder Argument: Why Stakeholder Principles Matter, http://www.the-vital-edge.com/stakeholder-argument/, 22 May 2013.
   • Ross, J.W., Weill, P. & Robertson, D.C., 2006. Enterprise Architecture as Strategy, Harvard Business School Press.
   • Rumelt. R (2011), The perils of bad strategy, McKinsey Quarterly, June 2011.
   • The Open Group Architecture Framework Web Site (2011), TOGAF Management Overview, http://www.togaf.org/togafSlides9/TOGAF-V9-M1-Management-Overview.pdf
   • The Open Group (2016), Business Capabilities, Open Group Guide, March 2016.
   • The Open Group (2016), Capability-Based Planning: The Link between Strategy and Enterprise Architecture, White Paper, November 2016.
   • Treacy, M & Wiersema, F (1993) Customer intimacy and other value disciplines, Harvard Business Review.
   • Van der Pijl, P & Lokitz, J (2016) Design a Better Business, Wiley.
   • Ylimaki T & Halttunen V, (2005), Method engineering in practice: A case of applying the Zachman framework in the context of small enterprise architecture oriented projects, Information Knowledge Systems Management 5 (2005/2006).
   • Zachman, J. A. (1987), A framework for information systems architecture, IBM Systems Journal.